XO Agency Case Study

Virginia Garcia Health

Website Creation

A Modern, Accessible Website for a Vital Community Health Resource

Virginia Garcia Memorial Health Center partnered with XO to transform its public-facing website into a modern, clean, and intuitive digital experience. The redesigned site makes it faster and easier for patients, donors, and community members to find the information they need, while giving Virginia Garcia’s team a flexible, future-proof platform to manage content, events, and translations with ease. Every element—from the streamlined navigation to the mobile-friendly design—was built with accessibility, usability, and long-term scalability in mind.

Key Highlights

Services Provided

UX Architecture and Strategy

UI Design

Web Build and Content Migration

Z

User-first design

Clear navigation, intuitive user flows, and strategically organized content make finding care, resources, and events effortless.

Z

Modern UI

A fresh visual system and uncluttered layouts bring clarity and warmth, reflecting the organization’s welcoming community presence.

Z

Powerful platform

Built on XO Spark for WordPress, the site empowers Virginia Garcia staff to update content, manage events, and publish multilingual pages without technical roadblocks.

Z

Accessible

Designed to meet AA accessibility standards at launch, with HIPAA-compliant solutions for secure data transfer and storage.

Z

Integrated

Features include event calendars, secure contact forms, site search, news feeds, and location filtering—all seamlessly woven into the design.

5 star independent review

Read review on Clutch

What impressed me most was how they listened to us as a client and to the needs of our patients and community. They didn’t just redesign a website; they helped us tell our story in a way that felt honest, approachable, and mission-aligned. The team was quick to respond to feedback from internal stakeholders and clinic teams. They listened to patient-facing staff to ensure the site met real-world needs. They welcomed suggestions during review rounds and made quick changes to reflect our tone, values, and mission.

 

Digital Communications Specialist, Virginia Garcia

Key Enhancements

Service Findability

 

We restructured how locations and facilities are organized, creating a clear, intuitive grouping that helps users quickly see where each service is offered. With streamlined filtering and service tags, visitors can identify the right location for their needs in just a few clicks.

Location and Provider Discovery

 

We enhanced the site’s search and navigation so users can find their location or provider through multiple intuitive pathways. A refined UI and improved information architecture make essential details—like hours, directions, and first-appointment instructions—easy to scan at a glance. Visitors can now jump from the homepage directly to a location page in seconds.

Easier Access to Care

Streamlining the pathways to care, we clearly outline how and where to get services, what forms are required, and the options available in multiple languages. The site also spotlights mobile clinics and community outreach programs, making it easier for patients to connect with care wherever they are.

Website Design and Build

The new Virginia Garcia website uses the XO proprietary design-build approach called XO Spark, which allows for the rapid creation of a live site inside the brand creation phase, to see how the brand will be experienced by the end audience. This approach creates a site based on best practices while maximizing focus on meaningful content to elevate the brand.